FREE SHIPPING OVER $50 & FREE FIRST RETURN

Covid-19 Update - What we're doing for safe shopping

Posted by Matthew Eaton on

Dear friends and outdoor community, 

We understand that these are pretty turbulent times and because of the Coronavirus (COVID-19) we are encouraged to practice social distancing and limiting indoor gatherings among a whole host of other measures. While we're doing our best at Mountain Equipment to maintain "business as usual" we are also putting in place measures recommended by the Government to limit the spread of the virus including but not limited to the following:

  • A rigorous cleaning and disinfectant roster for all touch points in store
  • Closely monitoring staff health
  • Monitoring staff movement and adherence to social distancing
  • Regular staff hand washing 
  • Hand sanitisers for staff and customers
  • Ensuring web orders are processed and packed with strict hygiene standards
  • Maintaining space in stores to adhere to the 1.5m distance guidelines 
  • Limiting the number of customers in stores to comply with the 4m2 rule
  • Going cashless in stores and using credit/debit/phone tap only

 

We also understand that customers should be practicing their own social distancing measures wherever possible to limit the COVID-19 spread and we certainly encourage this. However it doesn't mean that all fun in life has to cease. We at Mountain Equipment want to love you from afar and help you to still live your best life. 

 

From now all orders (even of $1) will get FREE STANDARD SHIPPING. 

What easier way to have safe social distancing than online shopping. Now if you need anything from some camp cutlery to an expedition down suit - all orders will go freight free. If you would like to upgrade to Express Post then you can opt for this at checkout for an additional $15. 

Stay Connected!

At Mountain Equipment we live for our customers epic stories about outdoor adventures and gear nerd chats comparing products and specifications! Social distancing doesn't mean not staying connected. Here's ways you can connect with us:

Phone - City 02 9264 5888 / Chatswood 02 9419 69455

Email - City city@mountainequipment.com / Chatswood chatswood@mountainequipment.com / Web web@mountainequipment.com

Facebook Messenger - CLICK HERE

Instagram DM's - CLICK HERE

 

Limiting Store hours - just a bit 

For now we're keeping things as normal as possible but we have limited Thursday late night shopping and weekend open times:

Mon, Tue, Wed, Thu, Fri: 9am - 5:30pm
Sat: 10am - 3pm
Sunday: 11am - 3pm

 

 

Mountain Equipment continues to work hard to supply people with gear and advice for their passions and also to ensure the safety of our community. We understand that dealing with COVID-19 is an ever evolving space and we are implementing any advice coming from official sources as quickly as possible. 

 

With thanks,

Mountain Equipment Team

 

Covid-19 - what Mountain Equipment is doing for Safe Shopping


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