Venus 2 Extreme Tent
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Hello. What is the warranty for this product? And why are there no reviews on any products?
Hello, Thanks for the questions! So the Exped Venus II extreme has a limited 5 year warranty meaning it's covered for manufactuing and material deffects for 5 years and doesn't include wear and tear. Here is Exped's official wording: "Our UL ultralite products carry a 2 year limited warranty. All other products have a 5 year limited warranty. All outdoor products are subject to wear and tear under intense use as they are designed to be lightweight. Treat your gear with care." This tent is under the "all other products" category.
As far as the reviews go, my simple answer would be that although we have some, not many customers come back and place reviews on products. We don't send follow-up emails like some companies asking people to review their product, mainly because I don't want to spam people but maybe it's something we could look into. It certainly helps others when looking at products. We do have a bunch of staff gear reviews here: https://mountainequipment.com/pages/product-reviews If you're after a staff review specifically on the Exped Venus II Extreme it can be found here: https://mountainequipment.com/blogs/product-reviews/venus-2-extreme-tent I've also owned this tent (9 years) and can certainly advise all the ins-and-outs of it. I bought this for a 4 season tent but have used it for absolutely everything else including backpacking cross Europe and summer hiking in Aus. It ventilates enough for summer camping but come time for winter it stands up to some hellish conditions. One of the best parts though is that because it has an exo-skeleton frame, it's super easy to set up and pack down in high winds, snow and rain.
If i can give any more info don't hesitate to contact me at email@example.com or direct on 0431 586 988 Cheers, Matt